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At The Band Project, your privacy matters. This Privacy Statement applies to our main website, our members' area, and any agreement you enter into with us. By using our website or services, you agree to the data practices outlined here.

 

Our Privacy Commitments

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• We keep your personal data safe.

• We never sell your data.

• You decide how you'd like to hear from us.

 

The Law

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This policy includes your rights under data protection laws, including updates that came into effect on May 25th, 2018. We'll keep reviewing and updating this notice as required.

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What We Collect and Why

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If you join The Band Project or take part in any of our services, we may collect:

• Basic contact details: name, email, phone number, postal address

• Demographic info: age, gender, musical interests

• Membership info: your instrument, experience, session history

• Online usage data: login attempts, downloads, device/browser details, IP address

• Other interactions: emails, phone calls, conversations with team leaders

• Data from third parties, like payment processors or publicly available records (e.g. Companies House)

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We use your info to:

• Provide the services you sign up for

• Manage your membership and communication preferences

• Organise events, rehearsals and shows

• Send you updates, opportunities, or surveys

• Handle payments and accounts

• Comply with legal obligations

• Improve how we run our business

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How We Use and Store Your Info

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• We only keep data for as long as necessary, or as required by law.

• Optional data will be clearly marked.

• Some data may be stored outside the EEA. If so, it will be protected to the same standards as within the EEA, using recognised safeguards.

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Who We Share It With

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We may share your information with:

• Our team leaders and approved staff

• Trusted service providers (e.g. mailing services, CRM platforms, payment processors)

• Legal or regulatory authorities if required

• Anyone you ask us to share it with

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We never sell your data. Any partner we work with must agree to handle your information securely and only for the purpose agreed.

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Cookies

We use cookies to improve your experience on our website—like remembering your preferences. You can choose to disable cookies in your browser settings, though some features may not work as intended.

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Your Rights

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You have the right to:

• Access the personal data we hold about you

• Correct inaccurate or outdated info

• Request your data be deleted (unless we’re legally required to keep it)

• Restrict or object to how your data is used

• Request your data in a portable format

To exercise these rights, contact us at [insert updated contact email or postal address for The Band Project].

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Security

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We take appropriate steps to keep your information safe and secure, using encrypted systems and limited access controls.

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Updates

This policy may change from time to time. If it does, we’ll update the version on our website and let you know if the changes are significant.